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585.673.1300

73 State Street, Rochester, NY 14614

©2018 by Nadarra Lighting.

Warranty Information

LIMITED WARRANTY

Nadarra warrants to the purchaser that the products sold by Nadarra will be free from defects in material and workmanship for twelve (12) months from the date of delivery of the products.  Should at any time defect or deficiency appear due to faulty workmanship and/or material on products still under warranty, Nadarra may, at its choosing decide to repair, at its facility or on site, or replace said goods.  Any good still under warranty that are to be returned to Nadarra will be sent via the transport company of Nadarra's choice.  

No labor chargebacks in connection with such defects will be reimbursed without prior written approval from Nadarra.  Purchaser's invoice for the labor chargebacks agreed to by Nadarra must be submitted in writing within thirty (30) days of authorization.  No returned merchandise will be accepted without written authorization from Nadarra.  Repaired or replacement fixtures will be sent via ground.  All air shipments will ship at the client's expense.  All defective merchandise still under warranty will be repaired or replaced.  No credit will be issued.

In no event shall Nadarra be liable for loss of profit, loss of use, financial loss, damage to other equipment, or any indirect, consequential, incidental, special, punitive or treble damages whatsoever arising out of, or relating to any breach to this warranty.  The total liability of Nadarra relating to any claims arising out of, or in connection with the products, their sale, delivery, replacement, use or performance of the products shall in no case exceed the price allocable to the products.  We reserve the right to determine the best method for correcting such defects. 


Drivers, transformers or converters supplied by Nadarra in its products are warranted to be free from manufacture and material defects from the date of purchase of said products.  This warranty covers only replacements or repairs at Nadarra's facility to the original purchaser, exclusive of labor costs, transport costs, or any personal or financial losses incurred by the original purchaser.  If Nadarra furnishes you with advice, or other assistance concerning the products manufactured, the furnishing of such advice will not subject the company to any liability.  

All drivers, transformers, converters and OLED modules may be warranted by their respective manufacturers for an extended period exceeding the Nadarra warranty.  For warranty requests exceeding Nadarra's warranty period, drivers, transformers/converters manufacturers should be contacted directly.  Nadarra customer service can also be called for more details and assistance.  

Note: We recommend that each fixture be  checked at the job site by the contractor prior to the actual installation.  (Some field assembly may be required)